Mobile Experience Design
for Healthcare and Public Touchpoints.

Usability testing: Thanks to UX expert reviews and usability testing, we uncover optimisation potential for you, for the interface of your business software or your website.
Mobile apps: We build your mobile apps to be user-centric – without compromise. The design of the mobile experience already takes account of important challenges for the later app marketing, such as onboarding and retention.
Touchscreen & standing information displays: We know the high usability requirements for products in public spaces. Based on actual-sized prototypes, all of our UX concepts are subjected to a reality check on site.
Control panels: By means of usability testing with people with disabilities, we ensure that your applications are also accessible and that no user group is excluded.
Service design: With our methodical approach, we uncover potential for innovation in your company. We convert the needs and challenges of your customers into new services or service concepts.

We do “research-based design” with a focus on mobile apps and special applications, such as touchscreen standing information displays or control panels for devices. For B2C applications as well as for B2B use.

At the beginning, we do not focus on a finished product. Rather, we question the problem, conduct methodical interviews and observations and test the first possible solutions with the future users as early as possible, for example using paper prototypes.

Thanks to this procedure, you as the client can find out at an early stage whether a mobile app is fundamentally the right solution for your problem. And if so – which features are preferred by the future users.

We have extensive experience in these industries

  • Medical research
  • Healthcare
  • Pharmaceutical industry
  • Marketing
  • Public transport & transportation

In our newsletter you can read the details first hand:


Gotomo has successfully supported us through the development process for customer information systems.
Particularly when it came to the issue of large-scale, interactive operating screens – which are new to us – the experience and expert knowledge of gotomo helped us significantly in developing the solution.

Rolf ManiHead of Telecom Business Management, SBB CFF FFS

Gotomo has given us essential support in finding out what our customers' requirements for a mobile health app really are. We can now expand our digital range of services for pharmacies accordingly.

Caroline StuderJoint Managing Director, ProPharma Systems AG

Thanks to the gotomo UX team, our first product vision was fundamentally scrutinised again in terms of its operation and was shaped into an impressive MVP with an appealing interface.

Esther CahnCEO, Signifikant Solutions AG

Gotomo developed an innovative marketing tool for us with the Mobile Shop Radar, which can easily be adapted for further campaigns. Our direct marketing was "mobilised".

Björn WieseHead of Customer Interactions Marketing, Swisscom AG

Working with gotomo is inspiring. Suggestions are always clearly delineated and can be put to use immediately and profitably. The agency uses its highly developed network within the communication and IT industry to benefit us as the customer.

Tamara MattiussiManaging Director of Rätsel Agentur AG, Zurich

With Gotomo we have found a partner who has been accompanying us reliably for several years in matters of digitisation and who also proactively supports us with ideas. We would like to emphasize the uncomplicated and customer-oriented approach and the ability to find a great solution even for complex tasks.

Daniel SchnellerHead of sales group, Garage Galliker AG